Worn it? No Problem:

The 30 Day First Try Guarantee covers refund or replacement only on the first eligible innerwear purchase. Simply raise a return request with details of the issue, and our Customer Service team will guide you through the process.

Hygiene Assurance: Returned innerwear is never reused or resold. If required, it is used only for internal quality checks and is then discarded.

For product-specific return guarantee, please refer to the product description page.

What’s Eligible for Refund/Replacement:

- Only FIRST innerwear purchase from DaMENSCH

- One single innerwear product

- Colour fading, wrong colour, wrong size, manufacturing defect, delivery defect
 

Not Eligible for Refund/Replacement:

- More than one product and/or consecutive purchase form DaMENSCH

- Innerwear packs of 2 or more (If you’ve bought a pack of 2 or more, only one product from the pack will be eligible for refund, while the others qualify for exchange only if it is unused and kept in the original delivery condition)

- Defects noticed after 30 days from purchase

Frequently Asked Questions

How do I return items from my order?
Simply CLICK HERE >>> “Chat with us”. Our Customer Service team will help resolve your queries.

How do I exchange items from my order?
Write to us or simple CLICK HERE >>> "Chat with us". Our Customer Service team will assist you with the exchange process.

How and when will I get a refund for a returned order?
Refunds are processed after the returned products are verified at our warehouse. Once processed, the refund might take 5-7 business days to reflect in your account, depending on your bank.

How do I track the return/replacement status of my order?
You can CLICK HERE >>> “Chat with us” or write to us- [email protected]. Our Customer Service team will help you track your return/replacement.